3 Ways Edgar Allan Poe Can Supercharge Your Marketing

Marketing is the lifeline of your business and you need a dynamic marketing program for your business to grow. As a business advisor, the constant complaint I get from clients is that they just can’t afford the marketing they need.

To help your marketing be more effective and get a higher return on investment, I’d like you to remember Edgar Allan Poe with my little parody of The Raven:

“Once upon a midnight dreary, while I pondered weak and weary,

Over so many ways to help my business grow.

Marketing ideas I was creating, but my budget’s so berating,

Media exposures are begetting expenses as my constant foe.

Finding ways to spread my story with finances low

Big ideas, so little money, then I discovered POE.”

Edgar Allan Poe is one of my favorite authors, but POE is also an acronym for the 3 categories of media marketing. Though a common practice in large enterprises, POE is often overlooked by smaller businesses. The term media marketing is most often thought of in the context of mass media but, in reality, media marketing is simply communicating your story, whether to a mass market or to one individual. Recognizing and understanding the many forms of media and utilizing each category of POE will increase the overall effectiveness of your marketing.

• Paid media marketing. OK, this one is obvious; it’s when you pay third party marketing companies to get your message out through media such as print, TV, radio, and online advertising. No other type of media can guarantee the immediacy and scale of paid media. Paid media is usually what we think of as mass media marketing but it also includes trade shows, sponsorships, organization memberships, and sales expenses. The pros of paid marketing is that you have control of the content and the target audience. You can start and stop it when you wish. The cons are the high expenses and the fact that advertising is not as effective as it was once was. You are paying for everything, and smaller companies with tight budgets find it difficult to get effective results for the costs incurred.

• Owned media marketing is when you leverage a channel you create and control. From a digital standpoint, this is your company website, email announcements or newsletters, LinkedIn, blog, twitter, YouTube channel, and your Facebook page. Each allows you to project your brand and personality as you chose and when you chose.

Don’t overlook the importance of emails. Though thought of as “old tech” by many, a surprising new survey by the global management consulting firm McKinsey & Company states that email is nearly 40 times more of an effective way to acquire customers than all that tweeting and posting and “liking” you’re doing on social media Facebook and Twitter combined.

But owned media marketing is not just in the digital world, it can also be your hard assets such as your bricks and mortar facility, your delivery trucks as well as your employees’ uniforms, as each of these helps create an image and brand that promotes your business. A simple example of owned media is my local tree service company who has their phone number in 3 foot numbers on the sides of their large trucks. Their trucks are now mobile billboards that can be seen from 100 feet away. They enjoyed more than a 100% increase in calls after they did this.

• Earned media marketing has been around forever. It’s an old PR term that essentially means getting your brand message noticed for free rather than having to pay for it through advertising. Public relations (PR) and word-of-mouth are examples of earned media marketing. With Earned, the press and the public share your content, speak about your brand via social media or word-of-mouth, and otherwise discuss your brand. In other words, the mentions are “earned,” meaning they are voluntarily given by others, such as testimonials.

There’s an old adage in marketing: “When we say something about ourselves, people tend to disbelieve it but when others say something about us, people tend to believe it.” Positive earned media is a result of brand behavior. Many consumers don’t trust advertising, but they do trust peer recommendations. This is why earned media is so important to your success. One positive testimonial can have more value than an expensive advertisement.

When you have done something so well or interesting that people want to use their own media to tell others about it, you’re earning media. More importantly, earning media is about engaging with consumers on their terms and gaining trust based on genuine understanding of what interests them. Building relationships through strong networking is also earned marketing. Build your networks by joining groups, attend events, do public speaking, write articles or an eBook, and meet people one-on-one.

Here’s an example of how one small business combines paid, owned and earned marketing to expand their exposure using POE: The small family-owned business where I take my cars for service does a great job of combining all three areas of POE. They spend money on a professional direct mail piece that goes out regularly to area homes and businesses (paid). They have a user-friendly website where you can set an appointment and get tips on caring for your car (owned) and they send regular emails with service tips and specials (owned). They have an attractive clean facility with a family-friendly waiting area (owned).

Great customer service is one of the best forms of owned/earned marketing, and they do a terrific job of following up every service job with a personal phone call and a thank you letter (owned). This sets them apart and gains them valuable testimonials (earned), some of which are posted on their website (owned).

No marketing is free. Remember there’s a cost to each category of marketing – time, money or both. Many small business owners underestimate the cost of their precious time invested in the marketing they do in-house. Owned and earned marketing takes effort and creativity to develop and leverage at any scale but it’s worth it. If you want your content to spread through social media and for social discussions to spring up around your products or services, you have to put effort into developing your social media channels. You must build your social media profiles, engage with customers and create interesting content. You must also do it consistently, week in and week out. Paying attention to your Twitter account once every 5 months will not accomplish much.

Everything you do is marketing. Regardless of the size of your business or budget, the strength of POE comes from the constant realization and reminder that nearly everything you do in your business creates a form of media marketing that falls into one or combined categories of POE. From an expensive TV ad to how you answer your phone, you are creating your brand that will affect the growth and success of your business.

How Important Is the Fundraising Auctioneer to the Success of Your Event?

I want you to think about the term “Fundraising Auction”.

A “Fundraising Auction” is an event where items of value are gathered, and then sold in a competitive bidding situation, either in a Silent Auction format, or in a Live Auction format by a Live Auctioneer. And since typically the best items are saved for the Live Auction, arguably it is the Live Auction that should generate a significant portion of the proceeds in any Fundraising Auction.

So why do so many non-profit groups consider the Fundraising Auctioneer to be the least valuable component in a Fundraising Auction?

The Hosting Facility gets paid.
The Printer gets paid.
The Caterer gets paid.
The Liquor Store gets paid.
The DJ gets paid.
The Florist gets paid.
But the Auctioneer … the individual who is expected to raise the lion’s share of the event’s proceeds… is expected to work for Free. And is usually under-appreciated for the professional services he/she provides.

I’m not trying to underscore the value of the invitations & programs, food, booze, music, and decorations. All are important in their own way. But each of these are “Expenses”. It is the Auctioneer who is going to bring “Revenue”… and thus, the “Profits”… into any event. Which is the ultimate objective of any Fundraising Auction.

Here is a real-life example of how under-appreciated the Auctioneer can be. In two comparable events we worked last year, during the dinner portion of the event one non-profit group sat the Auctioneer (me) at a table with the DJ, the Interns, the Volunteer Staff, and other event “Help”. The 2nd non-profit group sat the Auctioneer (me) directly next to the CEO of their organization, where we chatted about how important the pending revenue would be to their organization. Which group do you think valued the services of the Fundraising Auctioneer more?

Don’t ever under-estimate the value that a professional Fundraising Auctioneer can bring to your event. The Auctioneer adds value as a pre-event consultant. And the Auctioneer can change an event from a moderate to a huge success.

A Case Study Once I was scheduled to call an Auction for a major local non-profit group. They represented a very good cause and they had a strong and dedicated following. Their event was sold out, quality Live & Silent Auction items had been solicited, and the Special Pledge Appeal had been choreographed and was ready to go. The facility was first class, the appropriate caterer was booked, and the food was ready to cook.

But quite unexpectedly, some unseasonably inclement weather forced the event’s cancellation. Despite all of the committee’s hard work, cancelling the event was the proper decision considering the circumstances.

So the Event Committee scrambled to re-schedule the event for the following weekend.

They confirmed with the Hosting Facility.
They confirmed with the Caterer.
They confirmed with the Liquor Store.
They confirmed with the DJ.
They confirmed with the Florist.
Since they already had the Mailing List of those scheduled to attend, no new invitations had to be printed as all were contacted by email or telephone. So with everything in place, the group went ahead and re-scheduled the event for the following weekend.

But guess who they failed to confirm? You got it… the Professional Auctioneer. They thought so little of the Auctioneer’s contribution that they “assumed” that the Auctioneer would be available and at their beck and call.

But the Auctioneer already had another Fundraising Auction booked for that date with another non-profit group. It was only hour away from the re-scheduled event, and things could have been easily worked out. All Group #1 had to do was start their event one hour earlier, or one hour later, than the Group #2, and the Auctioneer could have helped both groups on the same day.

But because Group #1 failed to anticipate a possible Auctioneer conflict, because they failed to confirm with the Auctioneer before re-scheduling their event, their preferred Auctioneer had to bow out and they had to scramble to locate substitute “Volunteer” Auctioneer only days before their event.

And it cost them.

Learning Points

The Live Auction is usually where the profits are made at any Fundraising Auction.
A Professional Fundraising Auctioneer can be vital to the success of any Fundraising Auction.
The better Fundraising Auctioneers usually get booked quickly.
You need to recognize the important contributions that a good Auctioneer can make to your event.
Michael Ivankovich is a Bucks County Fundraising Auctioneer based in Doylestown PA, and serves the Great Philadelphia PA area. He has been a professionally licensed and bonded Auctioneer in Pennsylvania for nearly 20 years, has been named Pennsylvania’s Auctioneer of the Year, and has considerable experience in conducting Fundraising Auctions. Michael loves helping groups raise needed funds for good causes and one of his specialties is the “Special Pledge Appeal” or “Fund-A-Cause Appeal” which usually enables clients to double their revenue in a single evening.

What Do Customers Say About Aerial Advertising?

The aerial advertising companies think that airplane messages are incredibly worthwhile. Advertisers might be enchanted with the novelty of having their ad flown over a busy beach or festival.

But what do consumers think? It would seem a waste for advertisers to spend a good deal of money on advertising that won’t be worthwhile, that consumers won’t respond to, that won’t bring customers and money to the door.

Advertisers will be happy to know, then, that consumers think highly of aerial advertising. They enjoy watching the banner ads, and they remember the ads long after they are gone.

In 2004, a Miami Beach survey of 2,194 beachgoers backed this up. After seeing airplane messages in the sky, they were asked some questions about the advertising. The results were interesting and useful to potential aerial advertisers.

Other forms of advertising might be remembered for a short period of time, especially if the message is unique, but most consumers don’t recall the information for very long.

So what’s enlightening is that in the survey of beachgoers a stunning majority of people not only remembered the banner ads they saw, they remembered them for a long period of time.

Beachgoers were asked if they remembered the banner that passed over in the past 30 minutes. The response? 88% of them had. It’s hard to imagine another advertising medium that could boast of 88% of the people remembering it 30 minutes later.

In fact, most people pay little attention to advertising, unless the message is unique or the way of communicating the message is unique (as in a duck, cavemen, or something similar). But sometimes how you present that message is what’s unique (as in aerial advertising) and that’s what people pay attention to. Once you have that attention, you can get your message across in a clearer way than you might think.

The advantage of airplane advertising is that it is unique. It’s not like all the advertising that we see on any given day – billboards, radio ads, and newspaper and television ads. When that plane flies over, towing a banner and a message, we all look up. We pay attention. We remember.

And this statistic bears that out – 79% of the people questioned remembered what was being advertised on the airplane banner. This is 30 minutes after the banner passed over. This backs up what aerial advertising companies already know – airplane messages work. The medium is unique enough that people notice it and they remember it. An advertiser can ask for little more than that.

Finally, the best news for advertisers – 67% of those beachgoers surveyed said they remembered at least half of the message of the airplane advertising. When people remember the message, they remember the advertiser. They seek out the product or service being advertised.

The bottom line is, consumers respond to aerial advertising. They enjoy looking at it, they pay careful attention to it and (best of all) they remember it. Whether alone or combined with other forms of advertising, an advertiser’s dollar goes far when used for plane advertising.